Strategic Account Executive

Sales

Remote, United States

Now is the time to join us! 

Who are you?

You are passionate about improving population health and developing data-driven strategy with our clients to ensure they maximize the products, services and partners we offer to create impactful, life-changing ecosystems for their members.  You are a knowledgeable, client-focused and revenue-oriented professional; highly skilled in empathetic listening, relationship building and managing all steps in a consultative retention and expansion process; including ongoing discovery conversations, capabilities presentations, pricing and contracting. You thrive in creating two-way dialogue that drives optimal client satisfaction, secures revenue retention and maximizes revenue growth. You enjoy being a player/coach and find energy in sharing your skills and knowledge with others. You are a natural collaborator, working diligently in partnership with teams throughout the organization to achieve results. 

In the role of Strategic Account Executive, your primary responsibility is to drive annual revenue growth through renewal of existing contracts, higher engagement of participatory based offerings, targeted communications and expansion of additional populations, products and services. Annual revenue growth goals determined annually by Personify Health Leadership. 

In this role you will wear many hats, but your knowledge will be essential in the following:  

• Build rapport and establish credibility with account stakeholders at all levels of the client organization through consistent executive presence, depth of domain knowledge and diligent preparation 
• Proactively identify and understand client objectives, challenges and leadership priorities, uncover barriers and develop actionable, client specific strategic plans to ensure Virgin Pulse is aligned to support and maximize client satisfaction and success 
• Ownership of reliable revenue and expansion targets that translate your deep relationships into material value and ARR growth.? This includes supporting?all aspects of complex renewals and expansion sales efforts, including Salesforce and Gainsight pipeline management, RFP proposal, negotiations and contract oversight. 
• Support positive client satisfaction (NPS) and provide oversight for any proactive action plans required to maintain positive scores and secure reference ability for your clients 
• Development and delivery of presentations in support of your primary responsibilities to include business reviews, executive reporting and strategic planning, product capability and roadmap overviews, VP research and thought-leadership presentations 
• Monitor and confirm all client contractual obligations are being met and communicate any contractual risks to appropriate Virgin Pulse management 
• Ongoing and consistent leadership and internal stakeholder communications regarding client feedback, status and strategic action plans for your book of business 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

What you bring to the Personify Health team:

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

• Hungry attitude to develop strategies that benefit the business and client in a win-win relationship 
• Ability to use deep analytics to help guide clients through VOI/ROI and value prop for new expansions  
• Ability to connect gaps and whitespace to Virgin Pulse solutions 
• Strong time management skills to prioritize tasks and meet deadlines and manage business needs 

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

• Bachelor’s degree or equivalent in related discipline 
• 8+ years’ experience in population health, health plan or health system growth, benefits or related field; Client Success, benefits strategy management, data-analytics, health promotion research or related sales experience required 
• Excellent knowledge and skill using Microsoft Office Suite and Salesforce 
• Strong Business Acumen: Knows how businesses work; knowledgeable in current and possible future practices, trends, benchmarks, and information affecting portfolio business and organization and can translate that to the client's business. Knows the competition; is aware of how strategies and tactics work in the marketplace. 
• Customer Focused: Trusted Advisor mindset. Dedicated to meeting the expectations and requirements of internal and external clients; gets first-hand customer information and uses it for improvements in products and services; acts with clients in mind; establishes and maintains effective relationships with clients and gains their trust and respect
• Consultative Selling: Uses a sales approach that prioritizes relationships and open dialogue to identify and provide solutions to meet client's needs. Understands the challenges faced by clients so solutions can be positioned in a compelling and effective way.  
• Organizational agility: Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network. Understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations.  Relates well to people and can effectively navigate through an organization. 
• Health Domain Knowledge: Demonstrates a knowledge of the US and/or Global healthcare ecosystem and employer sponsored coverages. Able to develop and make connections between broader healthcare strategies and health and wellbeing strategies. 

No candidate will meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you!

Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.

In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $105,00 to $120,000]. Note that salary may vary based on location, skills, and experience. This position is eligible for 40% variable compensation as well as health, dental, vision, mental health and other benefits.

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